Legal
Accessibility statement
We want every buyer to be able to use this site, whatever their device, connection or ability. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. This statement sets out what we have done, the gaps we know about, and how to tell us about a problem.
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Our target
We aim for this site to meet WCAG 2.1 level AA, the international standard that India’s IS 17802 follows. We test with automated checks on every change and by hand with a keyboard and a screen reader. The site has not yet had an independent audit.
What we have done
- Keyboard: every link, button, menu and dialog works with a keyboard, with a visible focus outline. A “Skip to content” link comes first on every page. The enquiry window and the cookie banner can be opened, used and closed from the keyboard, and focus returns to where you were.
- Contrast: text and controls meet WCAG AA contrast on every background. Our lighter gold is used only for large text and decoration.
- Motion: if your device asks for reduced motion, the site shows still images instead of animation. On slower devices, connections or Data Saver, it uses lighter animation or none.
- Without JavaScript: every page, link and fact works without JavaScript. The enquiry builder falls back to a full page, and the seasonality calendar is a plain table.
- Images and media: every photo has a text description, and decorative images are hidden from screen readers. The site has no video or spoken audio, so it needs no captions. The ambient sound is off unless you switch it on, and it carries no information.
- Structure: each page has one main heading, headings in order, labelled landmarks and breadcrumbs. Text can be enlarged to 200% and pages reflow on screens 320 pixels wide.
- Colour: information is never shown by colour alone. In the seasonality calendar, bar height and text show each month’s level too.
Known limitations
- Trade-route globe: the 3D globe is visual. The same markets are listed as links beside it.
- QR code: on a computer, the enquiry builder shows a QR code to open WhatsApp on your phone. The same message is also available as a link and as text to copy.
- WhatsApp and email: enquiries finish in WhatsApp or your email app, which we do not control.
Report a problem
If something on this site is hard to use, or you need information in another format, please email us. Tell us the page, what you were trying to do, and the device, browser or assistive technology you use. We will reply and, where we can, fix it.
Our email address will be published here before the site launches.